by Online Business Training Courses | Thursday, June 29, 2023 | 02 Market the small Business (Business Planning), 06 Plan small Business Finances, Bookkeeping Courses, Business Startup Help with starting a new business, Business Tools, Integrations, News, Payroll Administration Training Courses, Rostering & Payroll Administration, Small Business, training courses, Xero online training course, Xero Training Courses
Hairdressing salons are all about people, scheduling and gossip. They are located all over the world and are a fascinating place to watch. I had my hair cut the other day by a recently graduated hair dresser and she did a fantastic job with the cut and the...
by Online Business Training Courses | Friday, May 12, 2023 | Bookkeeping Courses, Business Startup Help with starting a new business, Business Tools, National Bookkeeping, News, training courses, Xero online training course, Xero Training Courses
What is it about New Zealand and accounting? Xero has been the talk of the town for about a decade when their online only accounting software meant that small business owners could use any device to use their accounting software. In those early days Xero rubbed a lot...
by Online Business Training Courses | Sunday, April 16, 2023 | Affiliate Marketing, Bookkeeping Courses, Business Tools, Digital Assets, Digital Marketing, News, Online Business, Shopify, Website Chat, Xero online training course
We studied the massive changes in the technology industry since interest rates started increasing in Australia and around the world and one interesting trend stood out. Lots of Aussies who worked overseas or for overseas companies have returned home and putting their...
by Online Business Training Courses | Thursday, April 13, 2023 | 05 Researching the Market, 07 Marketing Action Plan, 08 Undertake Marketing Activities, 12 Customer Service, 14 Networking & Referrals, Bookkeeping Courses, Digital Marketing, Finance Training Courses Online, Marketing Training Courses Online, National Bookkeeping, News, Sales Training Courses Online, Xero online training course
The huge difference between accounts staff (and technical support staff) and sales staff is fascinating. It’s the classic difference between staff who are technically trained and aim to perform accurate data entry or fix detailed problems versus sales people who...
by Online Business Training Courses | Friday, April 7, 2023 | 02 Market the small Business (Business Planning), 05 Researching the Market, 11 Selling your products or services, 12 Customer Service, 14 Networking & Referrals, Bookkeeping Courses, Business Startup Help with starting a new business, Database & Email Marketing, Digital Marketing, Finance Training Courses Online, How to Price Work, Marketing Training Courses Online, News, Sales Training Courses Online, Small Business, Value Pricing
I had the pleasure of meeting Michelle and being her first customer for her brand new cleaning business. Michelle was excited and nervous but had the support from someone who was experienced in running a cleaning business with her. Michelle did a fantastic job and...
by Online Business Training Courses | Wednesday, April 5, 2023 | Bookkeeping Courses, Employment Hero, Payroll Administration Training Courses
This is what a popular HR and Payroll software company is offering to “qualified” businesses who agree to participate in a demonstration of their software. We’re writing about it today because it is an example of what you need to do in business to...
by Online Business Training Courses | Wednesday, November 3, 2021 | 01 Originate & Develop Concepts, 11 Selling your products or services, 12 Customer Service, Become a Virtual Assistant, Business Startup Help with starting a new business, Customer Service Training Course, Digital Marketing, How to Price Work, Online Business, Performance Based Reward PBR, Sales Training Courses Online, Small Business, training courses, Value Pricing, Wordpress
This is one of the first questions a good marketing person will ask you. The question is really, “who is your ideal customer?” and it affects everything you do in your business plan and digital marketing. When you are an employee, looking for work, you can...
by Online Business Training Courses | Monday, October 18, 2021 | 09 Monitor & Manage Small Business Operations, 12 Customer Service, 16 Quality Assurance, Standards and Systems, Become a Virtual Assistant, Business Tools, Customer Service Training Course, Sales Training Courses Online, Small Business, Website Chat
As a business owner, you need to deliver great service to your customers. And, you want them to see the effort you put into creating an excellent experience for them. There are MANY different facets and technologies used by a typical small business and Typical...
by Online Business Training Courses | Monday, September 27, 2021 | 02 Market the small Business (Business Planning), 05 Researching the Market, 11 Selling your products or services, 12 Customer Service, Become a Virtual Assistant, Business Startup Help with starting a new business, Business Tools, Customer Service Training Course, Digital Marketing, Google Ads Marketing, Online Business, Sales Training Courses Online, Small Business, small business management, small business marketing
You might offer a great product or a great service. But if your customer service is bad, the news will spread like wildfire. With Facebook, Twitter, TrustPilot and social media in general everyone’s experiences are made public, so your customer service must be...
by Online Business Training Courses | Thursday, September 23, 2021 | Become a Virtual Assistant, Business Startup Help with starting a new business, Buy an Online Business, Career Academy, Career Training and Upskilling, Finance Training Courses Online, MYOB Training Courses, Online Business, Small Business, training courses
MYOB seems to have a way of upsetting their users and partner regularly and this time it is because of a recent upgrade they made to their MYOB Essentials Software. We heard from a student and a Virtual Assistant and read many bad user reviews online. Virtual...
by Online Business Training Courses | Saturday, September 18, 2021 | 02 Market the small Business (Business Planning), 07 Marketing Action Plan, 08 Undertake Marketing Activities, 12 Customer Service, Business Tools, Career Academy, Career Training and Upskilling, Customer Service Training Course, Digital Marketing, Marketing Training Courses Online, News, Sales Training Courses Online, Small Business, small business marketing, Social and Digital Media Marketing Courses, training courses
It’s no secret that Telstra are lacking quite a bit in the customer service department. In fact, it doesn’t take long to find enraged user reviews about the Telstra ‘expert’ that never arrives on the line to help. This blog is about the...
by Online Business Training Courses | Wednesday, May 12, 2021 | 06 Plan small Business Finances, 10 Report on Financial Activities, Business Tools, Finance Training Courses Online, MYOB, MYOB Training Courses, National Bookkeeping, News, QuickBooks Online Training Courses, Small Business, training courses, Xero online training course, Xero Training Courses
The past year has been a tough one for everyone – there’s no doubt about that. The COVID-19 pandemic has affected thousands of industries, and small-scale farmers have been hit with one of the hardest blows. Farmers do a lot of tough labour, and they also...