Will “Peppol Power” Bypass Email to Make Sure Customer’s Receive Invoices Directly Into Their Accounting Software!?

Will “Peppol Power” Bypass Email to Make Sure Customer’s Receive Invoices Directly Into Their Accounting Software!?

by | Wednesday, April 27, 2022 | 12 Customer Service, Accounts Receivable, Bookkeeping Courses, Business Tools, Finance Training Courses Online, MYOB, MYOB Training Courses, News, Online Business, QuickBooks Online Training Courses, Small Business, Xero online training course, Xero Training Courses

Peppol Powers eInvoicing In 2019, the Australian government adopted Peppol, the premium eInvoice sharing framework already used by governments and businesses worldwide. The move is set to transform the exchange of eInvoices and other eProcurement documents, delivering...
Multiple Income Streams with Xero Bookkeeping, Training Online Business Affiliates and NO Advertising.

Multiple Income Streams with Xero Bookkeeping, Training Online Business Affiliates and NO Advertising.

by | Saturday, April 2, 2022 | Affiliate Marketing, Business Secrets, Digital Marketing, Google, News, small business management, small business marketing, Xero online training course

We are going to tell you how bookkeepers or anyone for that matter can make extra cash by promoting other businesses through their website – and it’s not through advertising. So there’s the first hint – it’s really not advertising, but you are...
Save Time and Money: Do your Rostering, time sheets, payroll and staff communication all in one place

Save Time and Money: Do your Rostering, time sheets, payroll and staff communication all in one place

by | Saturday, February 5, 2022 | 15 Hiring Staff, Increasing Performance and Retaining Good People, Bookkeeping Courses, Career Academy, Career Training and Upskilling, Integrations, MYOB Training Courses, News, Payroll Administration Training Courses, QuickBooks Online Training Courses, Rostering & Payroll Administration, Xero online training course, Xero Training Courses

You are about to learn how rostering, punch clocks, time sheets, leave requests and staff communication can all be streamlined in a way that drastically reduces costs and boosts staff morale. Payroll Administration Training is a key feature of most online accounting...
Running Teams And Rostering Made Easy With Deputy

Running Teams And Rostering Made Easy With Deputy

by | Wednesday, December 22, 2021 | 09 Monitor & Manage Small Business Operations, Accounts Receivable, Bookkeeping Courses, Business Tools, Career Training and Upskilling, Integrations, MYOB, MYOB Training Courses, National Bookkeeping, News, Online Business, Payroll Administration Training Courses, Point of Sale Software, QuickBooks Online Training Courses, Rostering & Payroll Administration, Small Business, small business management, training courses, Xero online training course, Xero Training Courses

Manage Your Workforce Minus The Paperwork Pain Effortlessly roster and manage staff, and bring precision to payroll with Deputy Payroll administration, rostering, and ensuring efficient and effective communication with your team members can be time-consuming and...
Who is your customer?

Who is your customer?

by | Wednesday, November 3, 2021 | 01 Originate & Develop Concepts, 11 Selling your products or services, 12 Customer Service, Become a Virtual Assistant, Business Startup Help with starting a new business, Customer Service Training Course, Digital Marketing, How to Price Work, Online Business, Performance Based Reward PBR, Sales Training Courses Online, Small Business, training courses, Value Pricing, Wordpress

This is one of the first questions a good marketing person will ask you. The question is really, “who is your ideal customer?” and it affects everything you do in your business plan and digital marketing. When you are an employee, looking for work, you can...
Psst.. Xero uses NPS to Succeed. Lessons for all Online Businesses including Startups. How Customer Service Makes a Difference.

Psst.. Xero uses NPS to Succeed. Lessons for all Online Businesses including Startups. How Customer Service Makes a Difference.

by | Monday, October 18, 2021 | 09 Monitor & Manage Small Business Operations, 12 Customer Service, 16 Quality Assurance, Standards and Systems, Become a Virtual Assistant, Business Tools, Customer Service Training Course, Sales Training Courses Online, Small Business, Website Chat

As a business owner, you need to deliver great service to your customers. And, you want them to see the effort you put into creating an excellent experience for them. There are MANY different facets and technologies used by a typical small business and Typical...
Customer Service Quality can Make or Break Your Business: Google Ads is NOT a Silver Bullet

Customer Service Quality can Make or Break Your Business: Google Ads is NOT a Silver Bullet

by | Monday, September 27, 2021 | 02 Market the small Business (Business Planning), 05 Researching the Market, 11 Selling your products or services, 12 Customer Service, Become a Virtual Assistant, Business Startup Help with starting a new business, Business Tools, Customer Service Training Course, Digital Marketing, Google Ads Marketing, Online Business, Sales Training Courses Online, Small Business, small business management, small business marketing

You might offer a great product or a great service. But if your customer service is bad, the news will spread like wildfire. With Facebook, Twitter, TrustPilot and social media in general everyone’s experiences are made public, so your customer service must be...
Rubbish Customer Service from Telstra – WHY would you take their free digital marketing review and advice

Rubbish Customer Service from Telstra – WHY would you take their free digital marketing review and advice

by | Saturday, September 18, 2021 | 02 Market the small Business (Business Planning), 07 Marketing Action Plan, 08 Undertake Marketing Activities, 12 Customer Service, Business Tools, Career Academy, Career Training and Upskilling, Customer Service Training Course, Digital Marketing, Marketing Training Courses Online, News, Sales Training Courses Online, Small Business, small business marketing, Social and Digital Media Marketing Courses, training courses

It’s no secret that Telstra are lacking quite a bit in the customer service department. In fact, it doesn’t take long to find enraged user reviews about the Telstra ‘expert’ that never arrives on the line to help. This blog is about the...
Using Excel to understand your business: why data management and analytics features are essential

Using Excel to understand your business: why data management and analytics features are essential

by | Monday, September 13, 2021 | Business Tools, Career Academy, Microsoft Excel Courses, News, Small Business, small business management

We’ve all heard of Microsoft Excel – king of the spreadsheet world, used by millions of people for day-to-day business operations. A lot of people don’t know just how much power Excel puts in the hands of its users. No matter what industry...
Hacking happens: Prepare for it and protect your Xero data with Google Authenticator or Authy from Twilio

Hacking happens: Prepare for it and protect your Xero data with Google Authenticator or Authy from Twilio

by | Friday, August 6, 2021 | 05 Researching the Market, Business Tools, Career Academy, Digital Assets, Finance Training Courses Online, Internships, News, Online Business, Small Business, training courses, Xero online training course, Xero Training Courses

Source: google.com The harsh truth is that most people will get hacked at some point in their lives. Hacking can happen to the biggest and smartest of companies and their strongest security efforts. People are vulnerable to password theft when they: use the same...