by Angela | Friday, June 14, 2013 | News
In a recent post we talked about what makes an entrepreneur, or more specifically, how good leadership is essential to being successful. But could it be that there are also a prescribed set of attributes guaranteed to make you successful? As I thought about this I was...
by Online Business Training Courses | Tuesday, May 7, 2013 | 08 Undertake Marketing Activities, News, small business marketing
If you network with other entrepreneurs, but you’re not using LinkedIn, then you need to be! We’ve talked about the networking powers of LinkedIn before in a previous post, particularly if you’re in the process of marketing a new business. But there are a...
by Angela | Friday, April 5, 2013 | 12 Customer Service, Become a Virtual Assistant, Business Startup Help with starting a new business, Customer Service Training Course, Digital Assets, News, Online Business, Small Business, small business management, training courses
Good customer service = sales We all know good customer service when we see it, and we all know bad customer service when we see it; but what exactly makes good customer service? We’re going to compare two local coffee shops in Manly, Sydney to highlight the...
