Why Good Customer Service is Good for Business

Why Good Customer Service is Good for Business

Good customer service = sales We all know good customer service when we see it, and we all know bad customer service when we see it; but what exactly makes good customer service? We’re going to compare two local coffee shops in Manly, Sydney to highlight the...

Want to Learn Internet Marketing from One of Australia’s Best?

Our training course for small business management is now online and we are busily adding fresh content from some of Australia’s most successful small business owners! If you have read our About Us page, you’ll understand our philosophy of combining theory...