by Online Business Training Courses | Friday, May 31, 2013 | 07 Marketing Action Plan, 11 Selling your products or services, Business Secrets, small business management, small business marketing, training courses
With all the new and different ways to interact and engage with your customers — social media and e-marketing, for example — for a lot of people, using the good old-fashioned telephone seemed to go the way of the beta tape. But in our Small Business Management course,...
by Angela | Saturday, May 18, 2013 | 12 Customer Service, small business management, training courses
About 35 percent of the world’s population uses the internet. It may not seem like a high percentage, but when one considers that only 14 percent of the world’s population are classed as living in ‘highly developed countries’ (according to the Human...
by Angela | Thursday, May 16, 2013 | 12 Customer Service, small business management, training courses
Some people play the stock market; buying and trading shares, but it’s a lot like gambling: you gotta know when to hold ‘em and know when to fold ‘em. One thing that’s often a sure-fire bet on success, however, is the property market. The Asset of Bricks and Mortar As...
by Angela | Friday, April 5, 2013 | 12 Customer Service, Become a Virtual Assistant, Business Startup Help with starting a new business, Customer Service Training Course, Digital Assets, News, Online Business, Small Business, small business management, training courses
Good customer service = sales We all know good customer service when we see it, and we all know bad customer service when we see it; but what exactly makes good customer service? We’re going to compare two local coffee shops in Manly, Sydney to highlight the...
