by Online Business Training Courses | Monday, October 18, 2021 | 09 Monitor & Manage Small Business Operations, 12 Customer Service, 16 Quality Assurance, Standards and Systems, Become a Virtual Assistant, Business Tools, Customer Service Training Course, Sales Training Courses Online, Small Business, Website Chat
As a business owner, you need to deliver great service to your customers. And, you want them to see the effort you put into creating an excellent experience for them. There are MANY different facets and technologies used by a typical small business and Typical...
by Online Business Training Courses | Monday, September 27, 2021 | 02 Market the small Business (Business Planning), 05 Researching the Market, 11 Selling your products or services, 12 Customer Service, Become a Virtual Assistant, Business Startup Help with starting a new business, Business Tools, Customer Service Training Course, Digital Marketing, Google Ads Marketing, Online Business, Sales Training Courses Online, Small Business, small business management, small business marketing
You might offer a great product or a great service. But if your customer service is bad, the news will spread like wildfire. With Facebook, Twitter, TrustPilot and social media in general everyone’s experiences are made public, so your customer service must be...
by Angela | Friday, August 9, 2013 | 11 Selling your products or services, 12 Customer Service, Become a Virtual Assistant, Customer Service Training Course, Online Business, Sales Training Courses Online, training courses
Simply communicating with your customers to manage expectations can help you beat the competition. It’s maybe the last thing you think about when you’re starting a business, but as a newbie, it’s good customer service that will give you an edge over the...
by Online Business Training Courses | Monday, July 15, 2013 | 03 Legal & Risk Management, small business management, training courses
Business Partnership Structure This is Part Two in our four-part series about the four most commonly used business structures in Australia — 1) sole trader, 2) partnerships, 3) companies and 4) discretionary rusts — to help you decide what...
by Angela | Friday, April 5, 2013 | 12 Customer Service, Become a Virtual Assistant, Business Startup Help with starting a new business, Customer Service Training Course, Digital Assets, News, Online Business, Small Business, small business management, training courses
Good customer service = sales We all know good customer service when we see it, and we all know bad customer service when we see it; but what exactly makes good customer service? We’re going to compare two local coffee shops in Manly, Sydney to highlight the...
