by Online Business Training Courses | Thursday, September 4, 2014 | Business Secrets, News, small business management
Even though people primarily stay in contact with each other by email – and in business, it’s become one of the preferred ways to stay in contact with customers, clients and suppliers – the telephone is still a very important mode of communication, and that’s why we...
by Online Business Training Courses | Thursday, June 26, 2014 | 11 Selling your products or services, News, small business management
Everyone wants more customers — it’s every business owner’s main focus and it’s something we cover in some detail in the Selling Your Products and Services module of our Small Business Management Course. But at what point are too many sales or customers too much to...
by Angela | Friday, August 9, 2013 | 11 Selling your products or services, 12 Customer Service, Become a Virtual Assistant, Customer Service Training Course, Online Business, Sales Training Courses Online, training courses
Simply communicating with your customers to manage expectations can help you beat the competition. It’s maybe the last thing you think about when you’re starting a business, but as a newbie, it’s good customer service that will give you an edge over the...