Finance, Tax & Accounting: page 4
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Supplier charged GST but ABN Lookup says unregistered?
Check the supplier identity and GST registration dates behind a questionable invoice, request a correction and keep a record of the unresolved tax amount.
3 min readSupplier refunds and credit notes: close the loop
Connect a supplier bill, credit note and refund in your accounts. Compare cash returned with credit against the next order and check the final balance.
3 min readTrack GST turnover with a rolling monthly worksheet
Keep current and projected GST turnover in separate rolling schedules, flag unusual transactions, and record the facts needed for a timely registration review.
2 min readReview transactions around your GST registration date
Build a first-BAS transition schedule for invoices, payments, stock and purchases around GST registration, with the evidence needed to resolve exceptions.
4 min readWhy BAS sales do not match your profit and loss report
Reconcile BAS sales to profit and loss revenue using a worked bridge for GST, unpaid invoices and asset sales, with evidence for each difference you find.
3 min readUnexpected BAS refund? Check the figures before lodging
Investigate a surprising draft BAS refund using a variance worksheet for asset purchases, duplicate credits, negative sales and reporting-period errors.
4 min readAuthorised, captured and settled: understand card payment statuses
Understand what authorised, captured, settled and paid out mean for a card sale. Follow a fictional payment and check the evidence before taking action.
3 min readCard chargeback evidence pack: respond to the reason given
Build a factual chargeback response around the dispute reason, deadline and supporting documents. Use a printable evidence matrix and keep submission proof.
3 min readCard payout missing: trace the batch before contacting support
Trace a missing merchant payout from completed payments to the provider transfer and bank account. Build a clear support request with redacted evidence.
3 min readCustomer sees two card charges: investigate a possible duplicate
Check whether two card entries are completed charges or a pending authorisation beside one payment. Compare transaction IDs and give the customer a clear reply.
3 min readDo processing fees come back after a refund? Check your statement
Check retained card-processing fees after full and partial refunds. Compare the original fee, refund entries and provider terms with a practical cost worksheet.
3 min readMerchant reserves and payout holds: reconcile funds not yet released
Track merchant funds held in reserve separately from fees and ordinary payout delays. Reconcile additions, releases and a cautious cash-flow forecast.
3 min readOnline sale refunded in store: reconcile both systems
Trace an online order returned in store through the stock, payment and accounting records. Prevent duplicate refunds and credits with a cross-channel checklist.
3 min readPOS sales do not match the bank deposit: build a settlement bridge
Reconcile gross card sales to a net bank payout. Work through refunds, fees, cutoffs and money still in clearing, with a printable settlement worksheet.
3 min readRecurring card payment failed: keep the customer account accurate
Resolve a failed recurring card payment while keeping one invoice and a clear balance. Check retries, customer updates and the successful receipt once.
3 min readTerminal said declined but the customer sees a debit
Resolve a declined EFTPOS result when the customer sees a bank entry. Check merchant status, avoid duplicate retries and collect a useful support record.
3 min readBank transfer payments: confirm receipt before releasing goods
Check customer bank transfers against your own account records. Match amount, reference and order, and handle partial payments without relying on screenshots.
3 min readCash drawer reconciliation: explain the closing difference
Balance a cash drawer using the opening float, sales, refunds, paid-outs and physical count. Includes a till-close sheet and a clear difference investigation.
3 min read